FAQs
Our FAQs page is here to help! From what to expect during a service call, to maintenance tips, installation details, and emergency procedures, you’ll find quick answers to the most common questions our customers ask. If you don’t see what you’re looking for, our team is always just a phone call away.
What can I expect before, during, and after a service call?
You will recieve a call before your scheduled appointment to confirm. During the appointment a licensed technician will diagnose and repair any issues. A bill for our services will be mailed after services are completed.
Are your technicians licensed?
Yes.
Journeyman plumbers.
Journeyman gas fitters.
EPA 608 refrigeration license certification.
Do you offer emergecy services?
Yes. Our experienced technicians are equipped to provide a variety of emergency services including:
- Burst Pipes
- Clogged Drains
- Toilet Leaks and Blockages
- Water Heater Repair
- Heating System Failures
Do you take online payments?
Yes. We use Quickbooks for online payments. The fee’s are as follows:
Bank transfer ($20.00 fee)
Credit cards & Apple Pay payments (2.99% fee)
PayPal & Venmo payments (2.99% fee)
What should I look for when purchasing a faucet?
Durable, One-Piece Cartridge Design – Built without washers for long-lasting, leak-free performance.
Smart Functionality – Easy on/off controls and single-handle faucets with temperature memory that recall your last setting.
Water & Energy Efficiency – Designed with water-saving aerators and showerhead flow controls to help conserve resources without sacrificing comfort.
What are the signs of a clogged drain?
Common signs of drain clogs include slow draining water, drain odors and cracked fixtures. If you are experiencing any of the above contact us today to schedule a drain service. Our experienced technicians provide drain cleaning, snaking and repair services.
My toilet is running, how can I fix it?
A toilet runs when there is a leak from the tank to the bowl. This could be due to a mailfunctioning flapper, high water level, or a faulty fill valve. Contact us today to schedule a service appoinment and our helpful technicians will remedy your situation quickly and efficiently.
774-722-3221
Harwich, MA, 02645